Returns & Exchanges
Due to the perishable nature of our artisanal treats, we cannot accept returns once a package has been opened; however, we are committed to ensuring your total satisfaction with every bite. If your order arrives damaged or incorrect, please reach out to our team within 48 hours of delivery for a full replacement or store credit.
Inspect Your Package
Upon arrival, carefully check your Baked Bags delivery for any signs of transit damage or missing items.
Contact Support
Email our customer care team at [email protected] with your order number and clear photos of the issue.
Verification Process
Our quality assurance team will review your claim within 24 business hours to approve a resolution.
Receive Replacement
Once approved, we will expedite a fresh shipment to your door or issue a credit to your account immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing